Benefits of Online Services
Within the app you can see:
- when an item was last ordered
- quantity received
- when next item is due
- status of your order request, ie pending approval, approved or if there is a query
Registering for Online Services
You can register for Patient Access here. Whether you are a previous user of online services or completely new, you will need to register. (see tutorial video below)
It is important to note that some of the functionality offered through NHS England & Wales is not currently available in Northern Ireland.
Once you have registered using the link above, you will need to send an email to reception.Z00352@gp.hscni.net advising that you have registered and confirming your name, DOB and mobile number. The Practice will then send you a 'Link Key' via email, which will allow you to add your specific GP Practice.
In some instances the Practice may be required to verify your identity before providing a link key. When this is necessary, we will send an SMS with a link for you to upload ID. Once this is verified, the 'Link Key' can be sent.
This service is only available to individuals and cannot be set up for families. It is available to all those aged 16 years and above.
Tutorial Video
- Installing an authenticator app - we recommend Google Authenticator